Refund Policy: If you are not completely satisfied with the quality of a delivered product, or it is in any way damaged, We well send you a return tag to ship the basket back to us free of charge in its original box. When we receive the product back we will credit your credit card or replace the basket. Contact us immediately at (860) 572-4896 if you have any questions.

Substitution Policy: If we are out of a particular product, we will substitute for another item that is equal to or greater in value.